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Get the latest research on customer experience management
Learn how Business Strategy drives Technology Transformation.
Content starts here
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HP Solution Consulting Services helps you translate business strategies into actionable solutions.

Overview

HP Solution Consulting Services (SCS), powered by COSMOS, translates your business requirements and corporate strategies into actionable solutions that enable business transformation results.

Spotlight

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Simplifying transformation. Watch customer testimonials.
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Solution information

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COSMOS

COSMOS is a unique asset of the SCS portfolio. It is the cornerstone of a holistic approach to managing, controlling and driving change according to strategic business priorities. SCS features help you:

  • Drive Top Line Revenue Growth
  • Discover New Revenue Opportunities
  • Deliver Enhanced Customer Experience
  • Achieve Improved Operational Efficiency
  • Ensure Risk Mitigation

Why HP for this solution

HP has a proven SCS solution portfolio powered by COSMOS which provides based on:

  • A proven consulting methodology
  • Communications & Media industry expertise and Industry solutions best practices
  • Optimization of Industry standards
  • Consulting and Integration industry expertise and global presence
  • Proven and trusted by service providers worldwide

Related solutions

» Customer Intelligence & Billing
» Digital Media
» NGOSS solutions
» Service Delivery Platform

Solution components


Services

Architecture Optimization

Aligning architectures to meet emerging business requirements is a central goal of HP SCS. Proper analysis and alignment streamlines ICT architectures and simplifies the complexity of services, infrastructure and applications. HP consulting services for architecture optimization include:

» Solution Performance Simulation
» Technology Architecture Assessment

COSMOS

HP COSMOS is a unique asset of the SCS portfolio. It is the cornerstone of a holistic approach to managing, controlling and driving change according to strategic business priorities.

Financial Evaluation

An important aspect of the improved operational efficiency gained by aligning processes, organizations and technology with business strategy is the significant savings in operational expenses. To determine just how much can be saved, HP offers financial evaluation services, including:

» Financial Return Assessment

Organizational Change

Without organizational evolution, business transformation is inhibited. HP helps to adopt a more efficient organizational structure, where strategy drives the business processes and organization rather than the technology. HP consulting services for organizational change include:

» Organizational Efficiency Optimization

Process Improvement

In the converged environment, business processes must support business strategy at every level of the organization. HP consulting services for process improvement include:

» Process Optimization Services
» Service Process Assessment

Product Innovation

Innovation drives new revenue and helps to keep customers loyal. HP consulting services for product and service innovation include:

» Service and Product Adoption Forecasting

Transformation Governance

Strong governance is essential, and HP SCS addresses governance in terms of standards and policies, program management, professional development, change management, risk and financial management. HP consulting services for governance include:

» Business Transformation Governance

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