- Increased OPEX and human resources to operate the diverse solutions?
- Decreased service level and quality?
- Decreased customer satisfaction?
Process Optimization Services (POS) delivers process analysis, design, reengineering, and implementation to drive the efficient transformation and integration of business operations. - Provides a rigorous methodology to approach business transformation design through the definition of all the different types of aspects, or dimensions, and of all the possible and existing inter-relations among these within the operational environment to be analyzed and re-designed.
- Provides a holistic, process centric detailed representation of the As-Is operational environment.
- Provides the complete design or re-design of the operational environment in scope given the optimization criteria implied by the transformation objectives.

click on image to enlarge - Process Optimization consulting project covers the three dimensions of Processes Organization and Systems focusing on Business Process Analysis and Re-Engineering.
- Provides a full Enterprise Architecture design redefining a new operational mode targeting a specific Business Transformation.
- Is delivered through a phased approach which includes Meta-Model definition, As-Is modeling, Transformation criteria definition, To-Be design, To-Be development, Implementation support, Transition preparation and support.
|