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HP Customer Intelligence & Billing: HP BSS Solutions

Seize the value of your customer data
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TM Forum Management World Americas 2009. December 8-10, Orlando, Florida. Register now.
Seize the value of your customer data. Read how.
CSPs personalize their services with policy management.
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Overview

Unlock the power of your customer data and build an efficient and intelligent transaction data management strategy to capture more revenue and reduce risk. At every key customer touch point along the product lifecycle, HP provides solutions to capture, retain and monetize data and realize its value to help you grow and protect your revenue while keeping costs low. We make data work for you and your customers.

  • Unlock data for profitable insights
    • Target advertising
    • Customer retention/fraud prevention
  • Monetize data to fuel growth
    • Video and entertainment
    • Mobile/wireline voice/data
  • Secure data to meet data retention requirements
    • Voice, email
    • Internet services

Spotlight
Stratecast's Karl Whitelock discusses the role of customer-centric data in promoting growth, safeguarding assets and better serving customers.
» Watch the video (.wmv)
» Read interview comments (40 KB, PDF*)

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Solution information
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HP Customer Intelligence and Revenue Assurance

HP CentralView's modular, tightly integrated applications combine monitoring and business intelligence (BI) capabilities to transform data into customer-centric, right-time, actionable knowledge supporting better business decisions. Each application provides insight to solve a specific business problem.

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HP Data Retention and Guardian Online

As part of the global fight against child exploitation, drug trafficking and terrorism, communications service providers are implementing communications data retention capabilities to track customers' communications activities. HP Data Retention and Guardian Online (DRAGON) is purpose-built to securely manage the collection and correlation, query and retrieval, and ultimate destruction of communications traffic data.

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HP RealTime Charging and Mediation

Get closer to your customers by offering next generation services and flexible charging plans to both prepaid and postpaid customers. HP RealTime Charging and Mediation solutions help you harvest profits from new services with less risk and cost. Designed for high performance, cost efficiency and manageability, these standards-based solutions put you on the fast track for growth.

Why HP for this solution

  • Over 20 years experience in BSS innovation
  • Pre-integrated BSS solutions portfolio
  • Purpose-built solutions built on industry standards for the future
  • HP worldwide consulting, integration and support
  • Proven and trusted by service providers worldwide

Related solutions
» NGOSS Solutions
» Service Delivery Platform

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