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HP NGOSS Solutions Assurance

Accelerate problem resolution and dramatically reduce service downtime
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Try a customer-centric approach to retain and gain business.
Rethinking OSS: Get the NGOSS white paper.
Content starts here
Man in a green shirt sitting on desk with workstation monitors overlooking a financial trading floor.

Capture fault and performance indicators to automate root cause isolation.

Spotlight

Innovation in customer-centric assurance
» Read announcement
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Achieving Customer-Centric Assurance
» Read analyst white paper (355 KB, PDF*)
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Solution information

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Overview

HP NGOSS Solutions offers a comprehensive integrated portfolio of Assurance solutions and services that can help operators to meet and verify service level agreements while providing deep insight into precisely how the services infrastructure is performing. Together, these integrated products provide an end-to-end view of the service and network infrastructure covering IP, IT and telecom infrastructure and services that span these domains.

Features:

  • Consolidated views across network and IT/value-added services domains
  • Comprehensive service health views that increase network operator efficiency
  • Service level and customer experience management enable proactive detection of service issues
  • Efficient integrated incident and problem management enable rapid problem resolution

Why HP for this solution

  • Industry's broadest portfolio, covering integration, fulfillment, and assurance as well as BSS needs
  • Strength and expertise in telco networks and IT environments
  • Full lifecycle approach
  • Over 400 OSS customers world-wide
  • Continued innovative investments in OSS

NGOSS solutions

» HP Fulfillment
» HP Integrated Service Solutions
» HP NGOSS Solutions by Telecom Domain
» HP OSS/BSS Integration

Related solutions

» BTO Software
» Customer Intelligence and Billing
» Service Delivery Platform
» Solution Consulting Services

Solution components


Hardware

» HP Integrity

Operating systems

» HP-UX


Products

Consolidated Operations
»  HP TeMIP software
Incident and Problem Management
»  HP Service Manager software
Performance Management
»  HP Performance Management Solution
Service Quality Management
»  HP Service Quality Management Solution
»  HP Business Availability Center
»  HP Business Process Insight software
»  HP Business Process Monitor software
»  HP End User Management software
»  HP Problem Isolation software

Services

» Business and IT Services
» Customer Services

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