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NGOSS Solutions

The OSS solution for a converged world

Communications & Media Solutions


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Get the latest research on customer experience management

Try a customer-centric approach to retain and gain business.

Rethinking OSS: Get the NGOSS whitepaper.

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	Overview

	HP offers the broadest and deepest next-generation OSS portfolio designed to meet the dynamic needs of the communications, media and entertainment industry. As a world leader in the OSS marketplace, HP understands the imperative of taking a holistic approach to the OSS transformation across people, processes and technology: Rationalizing and unifying business processes, making them more agile to better support the business Implementing a next generation OSS architecture that can be leveraged and expanded in the future Executing deployment programs to mitigate risk and deliver desired business outcomes

Spotlight

Innovation in customer-centric assurance

Read announcement

Get white paper:
Achieving Customer-Centric Assurance

Read analyst white paper (355 KB, PDF*)

	»	Watch interviews

Contact

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Solution information

Analyst Reports

Yankee Group: CSPs Must Adopt a Customer-Centric Service Assurance Strategy (355 KB, PDF*)

Solution briefs

	»	HP NGOSS (770 KB, PDF*)
	»	HP NGOSS: Software product family brief (401 KB, PDF*)

White papers

	»	Achieving Customer-Centric Assurance
	»	Customer experience management: A business imperative beyond a technology solution
	»	HP Rethinking OSS
	»	Rethinking OSS Extract (106 KB, PDF*)

Videos

	»	NGOSS Customer-Centric Assurance: HP, Customer Analyst
	»	NGOSS Overall Solution: HP, Analyst

Articles

Lifting the lid on customer experience management (1736 KB, PDF*)

Case studies

	»	Softbank BB (295 KB, PDF*)
	»	Tatung Infocomm (210 KB, PDF*)
	»	Wataniya Telecom Algerie (106 KB, PDF*)

Events

TM Forum Management World Americas

News

	»	HP helps telecoms manage the customer experience with new operations support systems software
	»	HP helps Thailand mobile operator reduce costs and improve services
	»	Communications most complete Operations Support System portfolio

The HP NGOSS Solutions portfolio

»	HP Assurance

Automate assurance processes to dramatically improve operational efficiency.

»	HP Fulfillment

Makes the process of service fulfillment faster and easier than ever before.

»	HP NGOSS Solutions by Telecom Domain

Pre-integrated solutons across a variety of networks and services, both fixed and mobile.

»	HP OSS/BSS Integration

Allows all OSS components to work together to meet required functionality.

Why HP for this solution

Industry's broadest portfolio, covering integration, fulfillment, and assurance as well as BSS needs
Strength and expertise in telco networks and IT environments
Full lifecycle approach
Over 400 OSS customers world-wide
Continued innovative investments in OSS

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	»	Solution Consulting Services

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NGOSS Solutions

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The HP NGOSS Solutions portfolio

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Why HP for this solution

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