Jump to content
HP.com Home Products and Services Support and Drivers Solutions How to Buy
» Contact HP
HP.com home
Communications & Media Solutions  >  Solutions  >  Service Delivery Platform  >  HP Testing & Certification Suite

HP Testing & Certification Suite success story: Large European wireless operator

» 

Communications & Media Solutions

»

About CMS

»

Solutions

» Customer Intelligence & Billing
» Digital Media
» Next Generation Operations Support System
» Personalization
» Rich Communication
» Service Delivery Platform
» HP Content Enablement
» HP Service Enablement
» HP Service Governance Framework
» HP Testing & Certification Suite
» Partner offerings
»

Platforms

»

Support & Services

»

Solution Consulting Services

»

Training

»

Partners

»

Developers

»

News & Events

»

Information library

»

Related links

»

Site map

Content starts here

Company profile

A large European Operator that has presence in Europe, the Mediterranean basin and in South America, with almost 54 million mobile phone lines.

Business need

  • Improve quality of service of wireless data service
  • Provide visibility to real time service status and benchmarking performance data
  • Ability to monitor wireless services from end user perspective
  • Offer real time dashboards and advanced reporting

Solution overview

  • HP Business Availability Center (BAC) - Leading service application management solution
  • Argo’s Monitor Master - End user simulation of wireless services
  • Integration with other HP OpenView monitoring products

Results

  • Single view for wireless data services health - end user and system perspectives
  • Visibility of real time and historic performance and availability
  • Increased customer satisfaction by improved quality of service
  • Increased ARPU through improvement of data services
Printable version
Privacy statement Using this site means you accept its terms Feedback to CMS webmaster
© 2009 Hewlett-Packard Development Company, L.P.