Jump to content
HP.com Home Products and Services Support and Drivers Solutions How to Buy
» Contact HP
HP.com home
HP OpenCall  >  Services & Support

Operate

Increase performance.
» 

HP OpenCall

»

About HP OpenCall

»

Solutions

»

Platforms

»

Services & Support

» Evaluate
» Develop
» Deploy
» Operate
»

Training

»

Partners

»

Developers

»

News & Events

»

Information library

»

Related links

»

Site map

Content starts here
Minimize cost Speed time to market Maximize return Identify and choose the solution most likely to succeed Ensure right the first time development and deployment of new telecom services Improve and maintain continuity, stability, and performance Evaluate Develop Deploy Operate Care Pack Support 24x7 (.PDF)* Premier Service (.PDF)* Enhancement Services Upgrade Service (.PDF)*
» Diagram transcript

With so many challenges overcome the operations phase of your solution's lifecycle is the last obstacle to increased revenues and profitability.

The key to reaching these goals is to improve the uptime, performance and stability of your telecom solution. HP can help you thanks to its unique combination of telecom expertise, considerable IT experience and global support network.

HP is ready to improve your business processes for increased performance.

»

Care Pack Support 24x7 (.PDF)*

The base level support required for today's critical telecom production environments; direct access to telecom experts 24 hours a day, 7 days a week, including holidays.

»

Premier Service (.PDF)*

A dedicated engineer on demand to help you achieve your specific business objectives: quality service performance and reduced operational risk and issues.

Enhancement Services

Range of tailored services that enables enhancement of telecom environment performance. Whether adding functionality, capacity, or making migrations.
» Software upgrade service (.PDF)*
HP telecom experts support in upgrading current telecom environment; add capacity, new functionality, or install patches.

Technical Onsite Days

» Technical Onsite Days service APJ (.PDF)*
HP Telecom Software Technical Onsite Days for Asia Pacific and Japan offers a set of reactive and proactive support services for Telecom Software products managing your IT systems. Service deliverables include Onsite Technical Support, Technical Escalation Management and a range of pro-active onsite services.
» Technical Onsite Days service EMEA (.PDF)*
HP Telecom Software Technical Onsite Days for Europe, Middle East and Africa offer a set of proactive support services for Telecom software products managing your IT systems. Service deliverables include a personal kick-off meeting, quarterly remote reports and a range of pro-active onsite services.

»

Upgrade Service (.PDF)*

HP offers a targeted and competitively priced service to customers who need assistance in upgrading their current telecom environment.

* Requires Adobe Acrobat Reader.
To download the latest version, please go to the Adobe website .

Printable version
Privacy statement Using this site means you accept its terms Feedback to HP OpenCall webmaster
© 2008 Hewlett-Packard Development Company, L.P.