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Call completion & messaging solutions
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Man sitting on wood bench, in front of red wall using his iPAQ to check his video mail, while people walk past.

Overview

Fully address the messaging needs of your subscribers with HP OpenCall call completion and messaging solutions. These alternatives to legacy voicemail systems enable you to increase revenue through higher call termination and callback rates. Additionally, using HP OpenCall enables you to improve user experience and reduce churn through compelling voice-mail-enhancing services like visual mail, video mail and voice SMS. And our open, 3G-ready platform can reduce the cost of your voice mail operations and improve flexibility.

The HP difference

Around the world, HP helps people and businesses realize their possibilities, aspirations and dreams. And our HP Software business unit—with its enterprise software management applications and HP OpenCall solutions—is helping service providers translate technology into superb subscriber experiences.

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Call completion

Increase call termination and callback revenue and give your end-users a better experience with compelling multimedia call completion features. Deploy features such as notify A, notify B, instant mailbox and visual mail—a service that offers video and voice mail to multimedia messaging services (MMS)—to attract subscribers who would otherwise seldom use voice mail.

Voice mail

Modernize your voice mail system and gain the flexibility to rapidly customize features, scale services and functionality, and add new features to stay ahead of subscriber demands. The HP OpenCall-based solutions help you lower the total cost of ownership and increase ROI by utilizing the HP OpenCall Media Platform (OCMP), which is based on open standards and is readily available to develop and host additional services for a future proof technology foundation.

Video mail

Offer video mail to your subscribers to help increase average revenue per user (ARPU), enhance user experience and increase customer retention. Video mail paves the way to progressively introduce 3G services and complement your messaging portfolio to better address customer needs.

Voice SMS

Increase ARPU and offer more messaging choices to your subscribers by introducing an innovative voice solution built on the benefits of SMS. Voice SMS offers end users the experience of voice personalization and inexpensive, easy-to-use and convenient communication. Adding voice SMS to your portfolio widens the range of options for your end-users and thus enhances the total customer experience.

Deliver a richer total customer experience

Based on the highly scalable HP OpenCall Media Platform (OCMP), the call completion and messaging solutions converge voice and data messaging to give your end users a rich communication experience that match your local market characteristics and bolster revenues while building loyalty.

HP and its partners offer a wealth of additional applications, built on HP OpenCall platforms, that enhance your capability to accelerate business outcomes.
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