HP Call Completion and Messaging solutions

Increase call termination and callback revenue and enhance your end-users' experience with compelling multimedia call completion features. Deploy features such as notify me, call me back, instant mailbox and visual mail—a service that pushes voice and video mails to the handset via MMS and displays in an intuitive user inbox—that appeal to users who seldom use voicemail and compel them to complete and return more calls translating into extra billable airtime for you.

Modernize your messaging system and gain the flexibility to rapidly customize features, scale services and functionality, and add new features to stay ahead of subscriber demands. HP helps you lower total cost of ownership and increase ROI by utilizing the HP OpenCall Media Platform (OCMP), which is based on open standards and is readily available to develop and host additional services for a future-proof technology foundation.

The HP Next-Generation Messaging solution provides a common message store and single user inbox for all message types, and offers a range of applications you can choose from and deploy to enhance the subscriber total messaging experience: voice mail, video mail, visual mail and voice SMS.

• Video mail completes the messaging experience, develops 3G usage and paves the way to other 3G services.
• Visual mail brings hype back into voicemail and boosts its usage and call back rates by enabling voice mail delivery to the handset via MMS and message display in an intuitive graphical inbox.
• Voice SMS offers a compelling alternative option to those users who seldom use voice mail and cannot or do not wish to type SMS. VoiceSMS offers end users the experience of voice personalization and inexpensive, easy-to-use and convenient communication.

Deliver a richer total customer experience

Based on the highly scalable HP OpenCall Media Platform (OCMP), the Call Completion & Messaging solutions converge numerous voice and video messaging options to give your end users a rich communication experience that match your local market characteristics and bolster revenues while reducing your messaging infrastructure costs.

As you plan to develop new rich communication user experiences, you'll need to upgrade to an IP media server, add video capabilities and support IMS* applications with a standard MRF. HP OpenCall Media Platform (OCMP) makes this possible and at the same time enables you to co-locate it with the IVR system to reduce operational costs and simplify migration of key IVR solutions.