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IVR consolidation solution
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Overview

The HP OpenCall interactive voice response (IVR) consolidation solution offers a complete set of integrated tools that eliminate the hassle and excessive cost of managing and supporting an IVR system. Instead of dedicating separate, proprietary IVRs for prepaid, messaging and customer contact center services you have the simplicity of a vastly functional, centrally placed resource that allows all voice and video services to be hosted on a single IVR system.

Lower TCO and faster application deployment

The HP OpenCall IVR consolidation solution gives you greater control, lower operational costs, quicker introduction of new services and lower TCO by helping to consolidate media resources. It also gives you the flexibility to speed the development and deployment of revenue-generating applications and positions you to effectively support multimedia services. You can minimize the risk of business disruption and upgrade with confidence using proven HP experience.

The HP difference

Around the world, HP helps people and businesses realize their possibilities, aspirations and dreams. And our HP Software business unit—with its enterprise software management applications and HP OpenCall solutions—is helping service providers translate technology into superb subscriber experiences.

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Solution information
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Key benefits

  • Reduce CAPEX/OPEX by 30-70% and enable innovative multimedia services delivery with an open, software-based solution
  • Simplify management and increase agility via a single platform
  • Evolve cost-effectively at your own pace with built-in support for current and future networks
  • Reduce the risk of business disruption and upgrade with confidence with HP's proven experience
  • Built on the HP OpenCall Media Platform which has over 600,000 ports deployed in over 50 countries

HP and its partners offer a wealth of additional applications, built on HP OpenCall platforms, to enhance your capability to optimize your business outcomes.

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