Network IVR solutions

You can utilize the HP OpenCall Media Platform (OCMP) to replace end-of-life prepaid IVRs, increase capacity for growth or deliver new user experiences to a prepaid application such as account inquiries and recharging—and reduce operational expenses at the same time.

This TDM/IP solution offers interaction with current intelligent networks and next-generation networks, enabling you to replace aging announcement servers and providing a migration path to IP to lower the cost of service delivery.

Introduce the VoiceXML standard into your service-creation environment to front-end your call center infrastructure, improving business efficiency and business advantage by decreasing your time to market for application development.

Ring-back tone is a valuable revenue-generating service with a growing market. But competitive pressure requires service providers to choose a flexible, lower-cost solution to replace current deployments. The HP OpenCall ring-back tone solution helps you meet this need.

Replace legacy solutions with cost-effective implementations of revenue-generating services to more quickly and profitably offer a larger variety of exciting and innovative content and custom services using Voice XML-based solutions and service-creation environment solutions.

Creating new user experiences simply and cost effectively

Consolidating various legacy IVR systems into a single, cost-effective services enabler reduces operational expenses and total cost of ownership by up to 40 percent through simplified management and load sharing. At the same time, it frees up resources for rich communication solutions and simplifies introduction of new services using interactive voice and video response.

As you plan to develop new rich communication user experiences, you'll need to upgrade to an IP media server, add video capabilities and tie into IMS* applications with a standard MRF. HP OpenCall Media Platform makes this possible and at the same time enables you to co-locate it with the IVR system to reduce operational costs and simplify migration of key IVR solutions.