Wireless Caller Name (WCN) is an Intelligent Network offering that provides the name of the calling party before a call is delivered to the wireless subscriber. WCN allows subscribers to better manage their incoming calls by answering desired calls and letting others go to voicemail. This is an essential element for any wireless network looking for parity with landline services.
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Key features
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- Calling name presentation (CNAP) – provides the name identification of the calling party to the called subscriber based on the calling party's number.
- Calling name restriction (CNAR) – allows subscribers to restrict their names from being delivered on a per-call basis.
- Subscriber preferred language – when restricted or unavailable text is returned for delivery to the called party, WCN determines the called party's preferred language and returns the appropriate text.
- Integration with other WCN or third-party caller name applications – queries external third-party name databases, if desired.
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Business benefits
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- Gives subscribers better control over their incoming calls.
- Reduces "parity gap" between landline and wireless offerings with familiarity of incoming calls.
- Generates impressive ROI using empirical data parallel to landlines.
- Generates additional revenue opportunities from external name queries.
- Landline equivalent offers basis for revenue from the WCN feature itself.
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Developed by
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Recommended hardware
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Operates on
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Printable version
