canvas Unified Messaging System

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Telenity's Canvas UMS, Unified Messaging System, provides a unified messaging platform for the storage of incoming voicemail, e-mail and faxes. It also supports IVR (Interactive Voice Recognition) and other capabilities to create value-added services. With Canvas UMS, service providers can offer an integrated messaging platform that stores different types of data and supports new offerings built around interactions between different services.

Key features

• Unified storage for reduced overall storage costs in the network.
• User-friendly management portal for ease of use and minimized overhead.
• User-programmable features for added flexibility and enhanced customer satisfaction.

Business benefits

• Generate additional revenue through new service offerings for consumers and small to midsize enterprises.
• Increase customer retention and attract new customers.
• Gain a solution backed by Telenity's extensive expertise in service delivery technologies.

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