The Intracom FreePhone (FPH) offering allows service subscribers, such as companies or organizations, to provide their customers and partners with free-of-charge phone access to offered services. This is accomplished via reverse charging. The offering is based on the use of a single number of no geographical significance. Using routing functions, the service enables service subscribers to accept incoming calls at any location.
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Key features
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- One number every FreePhone service can be reached by using a single number, regardless of the origin of the call or the location where the call will actually connect.
- Service subscriber validation when the FreePhone service is triggered, all information about the validity of the specific service and the enabled service features is retrieved.
- Black list and exception list screening calls from certain areas or individuals may be banned for a specific service number.
- Announcement before connection an initial announcement may be played greeting the user, giving provider or subscriber-related information.
- Language selection the user can select a preferred language.
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Business benefits
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- Generate additional revenues by addressing a new market segment and by increasing call completion rates.
- Easily customize features, such as tariff plans, through web-based service management application.
- Reduce running costs by offering subscribers direct control of part of service administration.
- Collect statistics to reflect service performance and subscriber satisfaction.
- Easily deploy new service features as they become available.
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Recommended hardware
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Operates on
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