Virtual Caller ID (VCID) is a low-cost alternative to traditional voicemail systems. VCID captures missed call information for handsets that are turned off, out of network coverage or are otherwise unavailable. It then delivers that information via SMS as soon as the handset becomes available. VCID can be implemented in most networks in less than five days.
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Key features
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- Missed incoming call history – records missed incoming calls in the subscriber's incoming call history database and then delivers the call as soon as the handset becomes available.
- Rapid subscriber notification – sends SMS messages directly to the network, bypassing short message service centers.
- Multiple SMS message display options – allows messages to be configured based on network needs or carrier preferences.
- Support for restricted, redirected and unavailable numbers – provides the text for each in the subscriber's preferred language.
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Business benefits
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- Satisfy the basic function of higher-cost voicemail systems: "Who called?"
- Stimulate airtime by providing quick, easy-to-manage information.
- Gain complete interaction and compatibility with existing voicemail systems.
- Give subscribers maximum flexibility with a configurable SMS notification option.
- Save on network resources by eliminating the need for voice and ISUP resources associated with voicemail services.
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Developed by
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Recommended hardware
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Operates on
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Printable version
