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Two young girls sitting on bench outside looking at cell phone with family walking in background.

Overview

From your customers' point of view, one-size-fits-all communication went out with the rotary-dial telephone. Today's subscribers are looking for experiences tailored to their unique personalities and lifestyles. They want a service provider that gives them secure, personalized services that work on whatever mobile device they choose. And if you're not that provider, you can't expect to keep pace with competitors who can give subscribers what they want.

The HP difference

Around the world, HP helps people and businesses realize their possibilities, aspirations and dreams. And our HP Software business unit—with its enterprise software management applications and HP OpenCall solutions—is helping service providers translate technology into superb subscriber experiences.

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Knowing your customer to personalize the experience

You can't deliver personalized experiences without information about your subscribers. Reliable, accessible subscriber data is the key to revenue-generating services. You need cost-effective mobility management, social profiles and community information that users update on their own. These are the basis of comprehensive user profiles that enable you to launch compelling services such as call management solutions that let your customers determine whom they connect with and when, and enable them to control their communication costs.

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Call management

Increase revenue with HP OpenCall call management solutions by enabling your subscribers to choose whether they'll manage their services through the Internet or via personal mobile devices; offer group interaction tailored to the specific needs of diverse communities of interest; and/or offer flexible ways for customers to adjust and control their costs.

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Community enablement

Tap into the tremendous market potential of social networks by taking them mobile with HP OpenCall community enablement solutions. By synchronizing each user's most accurate address book—the one on his or her mobile device—with your network, you can build a base for offering social networking services that greatly enhance the user experience.

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Mobility management

Satisfy your subscribers with real-time interactions enabled by the reliable, scalable HP OpenCall mobility management solution. Based on the HP OpenCall Home Location Register solution and co-locatable with HP Open Call Home Subscriber Server, these solutions offer backup HLR for data integrity, flexible features and low total cost of ownership.

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User profile

Enhance the overall subscriber experience with up-to-date, coherent views of individual user profiles. HP OpenCall user profile solutions allow you to manage subscriber access and influence usage patterns to maintain high quality of service and use profile information for advertising and marketing in ways that aren't possible in siloed network infrastructures.

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