Rich Communication

HP Call Completion and Messaging solutions enhance user experiences while maintaining voice revenues. Visual voice mail attracts users who are reluctant to use voice mail and prefer more intuitive messaging. Personalized notification offers more options for completing missed calls. And 3G video messaging enriches user experiences. All of these services can be deployed on existing infrastructure using standard software and servers.

HP Call Management solutions enhanced real-time, value-added services based on session control platforms, including HP Call Guard, allowing individual subscribers to set policies of incoming and outgoing calls, text messages, and virtual private networks providing private numbering plans with abbreviated dialing, self provisioning or multiple closed-user groups.

HP Communications as a Service program helps wireless, wireline and broadband service providers augment the enterprise side of their business by providing managed services on a utility basis for four key business applications: self -service interactive voice response, video surveillance, IP contact center, and unified communications. Service providers can create attractive service bundles and help SMBs outsource complexity and capital investment with a services-on-demand utility model.

HP Enterprise Communication solutions enable service provider to host fully integrated solutions for small to medium businesses and enterprise market segments or using them for their own need. A full set of IP telephony business oriented solutions such as IP contact center, multimedia conferencing and unified communication help you take business communication to a superior level of productivity.

HP Entertainment and Communities solutions simplify the adoption of broadband and 3G services and generate revenue from mobile and Web communities. A common video architecture lets you customize combinations of video blogging, video portal and video surveillance while voice-up enriches the user generated Web content with an audio annotations services.

HP Network IVR solutions enable you to reduce the cost of your current IVR services and enhance user experiences. Prepaid IVR, customer self-care, voice portal and ring back tone services can be deployed on a common, open, standards-based IP/TDM platform. Creation of Voice XML-based services and traditional intelligent network applications is supported within the same architecture. As a result, you can safely migrate IVR services from your legacy environment to a next-generation IP-based network.

More services, more customers and more revenue-generating usage

HP Rich Communication solutions allow you to deliver interactive mobile experiences such as mobile video and visual voice mail to keep users loyal and to increase their daily usage. We offer IP multimedia services for communities that allow you to integrate with Web 2.0 and launch new business models or convergent services. As a foundation, we provide a cost-effective interactive voice response (IVR) platform that enables you to reduce your costs through a wide scale consolidation of resources while responding to changing customer demands.

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