Rich communication

HP OpenCall


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Man and woman walking down steps in front of open red doors using cell phones.

	Overview

	Voice calls still generate a large proportion of revenue, but customers want more from voice services—bundled multimedia services made possible by broadband networks and devices. HP OpenCall rich communication solutions help you respond to these challenges by enhancing the subscriber experience while reducing your cost to deliver these new services. Disruptive innovations such as VoIP and on-line content bring new competitors and new business models into play, so it is essential that your offerings keep pace with those of your competitors to maintain customer satisfaction.

	The HP difference

	Around the world, HP helps people and businesses realize their possibilities, aspirations and dreams. And our HP Software business unit—with its enterprise software management applications and HP OpenCall solutions—is helping service providers translate technology into superb subscriber experiences.

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	»	HP OpenCall

	More services, more customers and more revenue-generating usage

	HP OpenCall rich communication solutions allow you to deliver interactive mobile experiences such as mobile video and visual voice mail to keep user loyalty and to increase their daily usage. We offer instant communication and VoIP services for communities that allow you to integrate with Web 2.0 and launch new business models or convergent services. As a foundation, we provide a cost-effective interactive voice response (IVR) platform for prepaid and automated self-care services that enable you to reduce your costs while responding to changing customer demands.

»	Call completion and messaging

HP OpenCall call completion and messaging solutions enhance user experiences while maintaining voice revenues. Visual voice mail and voice SMS attract users who are reluctant to use voice mail and prefer more intuitive messaging. Personalized notification offers more options for completing missed calls. And 3G video messaging enriches user experiences. All of these services can deploy on existing infrastructure using standard software and servers.

»	Mobile video

HP OpenCall mobile video solutions simplify the adoption of 3G services and generate revenue from mobile communities. A common 3G video architecture lets you customize combinations of video bloging, mobile TV content discovery, remote monitoring and karaoke services. It also enables voice and video conferencing solutions to expand multimedia sharing and messaging on mobile phones and integrate with other Web 2.0 services.

»	Network IVR

HP OpenCall network IVR solutions enable you to reduce the cost of your current IVR services and enhance user experiences. Prepaid IVR, customer self-care, voice portal and ringback tone services can be deployed on a common, open, standards-based IP/TDM platform for the creation of Voice XML-based services, and deployed on a traditional intelligent network architecture at the same time. As a result, you can safely migrate IVR services from your legacy environment to a next-generation IP-based network.

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Rich communication

Overview

The HP difference

Contact

More services, more customers and more revenue-generating usage

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