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Video: Manage customer information to deliver personalized services.
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Overview

To lead in the hyper-competitive mobile market, service providers need to personalize subscriber's communication experiences. You already have the data you need to do this, but if you don't have a single, cohesive view of it, you're not reaping the full competitive advantage it could provide. Many service providers are reluctant to migrate to a single database because of operational complexities and costs, and the risk that moving to next-generation technologies will disrupt the business. HP User Profile solutions overcome these challenges and give you a unified, manageable, consistent user profile across the network—without increasing your operational costs.

The HP difference

Around the world, HP helps people and businesses realize their possibilities, aspirations and dreams. And our HP Software and Solutions business unit—with its enterprise software management applications and HP Communication & Media Solutions—is helping service providers translate technology into superb subscriber experiences.

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Solution information

  White papers

HP Profile Manager

The HP Profile Manager solution offers the flexibility to choose between consolidating and federating data so that you can create a central view of subscriber data with a customized data model that improves operational efficiency and increases your ability to personalize services. With a single customer view, any update to a subscriber's profile is instantly flagged allowing you to offer relevant services based on up-to-the-minute information. For example, changing a subscriber's home address would redirect location-based services to the user's new location, enabling you to keep your customers satisfied by managing the total customer experience.

Federating user data and centralizing access to personalize subscriber experiences

HP User Profile solutions give you a clear, strategic and evolutionary path to next-generation networks and allow you to federate data, control access and personalize subscriber experiences. HP User Profile solutions enable you to consolidate or federate—or both—real-time information such as the data in your HP OpenCall Home Location Register (HLR), or in multiple database types across your network. They simplify administration by providing integrated policy and profile management, and they support various provisioning interfaces for integration with internal OSS, BSS and VAS applications as well as third-party services.

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