Media Platform (OCMP) administration training

Course benefit

Upon completion of this course, participants will be able to:

• Configure the HP OpenCall Media Platform
• Start up and shut down the platform
• Perform platform operation and administration tasks, such as monitoring the platform, and basic troubleshooting

Target audience

The OCMP Administration Training is designed for:

• Platform operators and administrators
• Support and maintenance engineers who need an operational understanding of the HP OpenCall Media Platform

Learning objectives

Upon successful completion of this training, participants should be able to:

• Understand the HP OpenCall Media Platform (OCMP) product concepts, topology and architecture, including Hardware installation validation
• Configure the platform, i.e. configure the OS environment, the Telecom Media Cards (TMC), the network, and the services
• Start and stop OC Media Platform and check the platform to ensure it is correctly started/stopped
• Monitor the platform and the applications
• Maintain and operate HW capacity upgrade
• Do a first level of troubleshooting and be able to use upgrade tools available in the platform

Optionally, according to pre-requisites for OCMP 3.x, participants could also learn:

• How to configure and monitor OpenCall SS7
• How to configure and monitor OpenCall USP-M

Course prerequisites

Recommended for OCMP 3.x release:

• HP OpenCall USP-M Administration Training (if not, this course can optionally include the USP-M part necessary for HP OpenCall Media Platform)
• HP OpenCall SS7 Administration Training ( if not, this course can optionally include the SS7 part necessary for HP OpenCall Media Platform )

Mandatory:

• Familiarity with and administrative knowledge of Linux RedHat
• Knowledge of SS7, ISDN, SIP, and TDM (E1/T1, SONET/SDH) protocols (SS7, ISDN, and TDM protocols are not needed for OCMP 4.x)
• Knowledge of Automatic Speech Recognition (ASR) and Text To Speech (TTS) technology
• Knowledge of JAVA, XML, VoiceXML, and CCXML programming languages
• Good level of English - the course is delivered in English

Course materials & methodology

At the beginning of the course, each participant will receive a copy of all overhead slides. One set of the HP OCMP user documentation will be available for participants' use during the course.

Lectures are interspersed with demonstrations and/or hands-on exercises, with about half of the course dedicated to practical sessions. These typically include:

• Platform start-up and shutdown
• Platform, network and services configuration using the Web-based Interface
• Test of the configuration in a back to back set-up (one calling server, one receiving server) or using SIP Phone to call services
• Platform monitoring using the Web-based Interface

Training schedule

• This course is offered on an on-demand basis
• Six to eight weeks lead time is required

A typical schedule for OCMP 3.x covers:

Trainers profile

Training will be led by an HP senior consultant with a background in telecommunications, networks and the HP OpenCall Media Platform, and experience installing, maintaining and supporting HP OpenCall Media platforms at customer sites.

Audience size

A minimum of five students will be required, and is limited to a maximum of eight students.

Course location

This course can be delivered both at a HP site (with HP-supplied facilities and equipment) or on the customer's premises (in which case the customer is responsible for training room setup, including PC video projector and HP 9000 servers for HP-UX or two Proliant servers for Linux, running the HP OpenCall Media Platform and one X terminal for every two students.)

Further information

For more details on this course's content, and availability please contact us directly:

Book your training now

To place an order online click the link below:

Ordering information

Contact your local HP sales representatives, specify the training course you want and ask for product number HA365A1 #5DV.